ABOUT
Our story
Chinaki was established to simplify digital and government services for individuals and businesses in Nagaon.
Where we are
BM Road, Near Government Boys Higher Secondary School, Nagaon, Assam – 782001
Open
Monday – Saturday
9:30 AM – 8:00 PM
Scope
32 services across six families
From registrations and documentation to online applications and compliance support, we help customers complete essential tasks with confidence.
Most of what we do looks small from the outside. A form filled correctly. A document scanned to the size a portal will accept. A query from a department answered the same week it arrives. None of it is dramatic — and all of it is the difference between an application that succeeds and one that comes back three weeks later with a rejection you have to start over from.
That is the work. We sit with people while they fill the form, we tell them plainly what is missing, and we keep the acknowledgement so it can be found again when someone asks for it six months later.
Mission
To make digital and government services accessible, reliable and hassle-free.
Vision
To become one of Assam's most trusted digital service centres.
Core values
Six commitments, written as behaviour.
A value that cannot be checked is decoration. Each of these describes something we do, so you can tell whether we did it.
- Integrity
- We tell you what an application really requires, even when that means more work for us and a longer wait for you.
- Transparency
- Government fees and our charges are stated separately, before you commit to anything.
- Accuracy
- A form is checked against your documents before submission. A rejected application costs you more than the extra ten minutes.
- Customer first
- If a service is better done elsewhere, or not needed at all, we say so.
- Continuous learning
- Portals and rules change constantly. Keeping up with them is part of the job, not an excuse.
- Professionalism
- Your documents are handled carefully, kept confidential, and returned to you.
Come and see for yourself.
The counter is on BM Road, near the Government Boys Higher Secondary School. Open monday – saturday.
Monday – Saturday · 9:30 AM – 8:00 PM · Closed Sunday